I already purchase a valid license of iMapBuilder template, why it still show demo button?

This may because you are opening the project created from demo version, please load your project and go to mainmenu File > Update Map in project to update your map.

I would like to use iMapBuilder to create clickable photos of our networks with images like our server room and cubicle layouts with mouse-rollover information pertaining to what equipment is located where, etc. I don't need the maps of the US or World. Which version should I buy?

If you don't need any of the map template, you simply need to register the iMapBuilder Developer version,which is the standalone version iMapBuilder without map templates.
 

Can I purchase map templates separately? I only need the map of Czech Republic and Italy

Yes you can purchase a single map template individually, with the option to purchase the iMapBuilder software as a bundle. Please find details on the Single Map Template Purchase page

Can I purchase US county map templates separately? Such as the county map of Alaska and Ohio?

Yes you can purchase either a county map template individually, or purchase the US county map template which includes county maps of all 50 states. Please find details on the US County Map Template Purchase page

I will be the only person creating maps using iMapBuilder, and only our intranet users will be using the maps that are created. What product license do I need to purchase?

As you are the only person creating maps using iMapBuilder, the [Single User License] is suitable for you. If you need to install iMapBuilder on multiple PCs or display the maps on more than 1 website, you may then consider the [Site License] or [Corporate License]. Please find details on the iMapBuilder Software Registration page

When preview the flash map locally, I get a message "Adobe Flash Player has stopped a potentially unsafe operation" or the hyperlink is not working, what cause this to happen?

If this happens, it is usually because of Adobe security measure prevent a local flash application connect to remote hyperlink, the problem will be solved after uploading the flash map to server.

How to embed the Flash map to my webpage?

After you have created your own Flash map, please click the "Publish" button and publish to a folder on your computer. A HTML page will be created automatically with the Flash map embedded. You can edit the HTML page by any HTML editor and upload to your server. You can also reference to our online user guide on embedding flash map to webpage using dreamweaver

How to embed the Flash map to Powerpoint?

You can create flash map in iMapBuilder however PowerPoint won't be able to support it directly (as PowerPoint cannot import Flash directly).

1. You create flash map using iMapBuilder, save it as a flash map (which will produce a HTML page). I believe in PowerPoint you can create a link to a HTML file, which will open up a BROWSER automatically for displaying the map with the interactive functions.

2. You create a map in iMapbuilder, add all the points then export it as JPG for importing into PowerPoint. But the mouse-click actions would need to be added by yourself inside PowerPoint.

I saw a grey border frame with the message "Click to activate and use this control" when I roll my mouse over my Flash map. How to remove them from my Flash map?

You can use our free tool, A4 Flash Easy Coder, which fix this problem instantly and automatically:
http://www.a4flash.com/a4flasheasycoder/

Is iMapBuilder compatible with Frontpage or Dreamweaver?

iMapBuilder's map file is in SWF format, and it can only be edit using iMapBuilder software. You can use Frontpage or Dreamweaver to edit the HTML page content which the Flash map was embedded in.

Does iMapBuilder support the Mac/Linux OS?

The iMapBuilder is Windows software only. However, the published files are readable in any browsers from Windows, Mac OS or Linux which supports the latest Adobe Flash player.

For the Mac/Linux OS user, you can consider our XML Flash map products at http://www.flashimap.com/xml_map.php

This map can easily be edited using any text editor -- it allows the users to set the color, link, active or deactivate a state by changing the setting in the XML file.

When adding text under the "Points and Lines" option, how can I edit the font style?

Font style can be set using the icons next to the Text field under "Label of this point" section.

How can I import my own custom icon in the software?

If you have Adobe Flash knowledge, you can create your own icons and put into the folder "icon" where you install the software. You need to confiq the stage size of the icon to nearly the same as the icon size and it should only contain graphic but no any actionscript. After you restart the iMapBuilder, you should be able to select the custom icon from the icon list.

How can I add tooltips/infobox to the map?

You can click on button at the bottom of the screen to add tooltips/infobox. Please refer to our user guide for details.

How can I re-download the registered software after formatting my computer?

Please request your download link again using our order tracking form at http://ordertracking.a4support.com

Apart from using the ready-made map templates offered by your software, is it possible to create other map types such as farmer market map, campus map, street map, weather map and congressional districts map? How can I show the stalls available for rent?

Yes. The easiest way for you to do this is using [Import Custom Map Image] function in iMapBuilder, which allows users to import any map image you might have already in JPG/PNG/GIF format. You can then use iMapBuilder to add points, icons, lines, mouse rollover functions to the map to locate the stalls and make it interactive.

I just need the link on the map to open a new window that is small (not full-size), is it possible?

Yes. We need the Javascript to generate a pop up window with specific size. For example:
e.g javascript:void(window.open('http://www.imapbuilder.com',null,'width=800,height=600'));

Normally, we will use it like:
<a href="javascript:void(window.open('http://www.imapbuilder.com',null,'width=800,height=600'));">my link</a>

If you need to set the link to your flash map, you can apply the similar format: javascript:void(window.open('http://www.imapbuilder.com',null,'width=800,height=600')); to the link field and set the target field to null

Because of using javascript, you must empty the target field by choosing same window options), otherwise the popup will not work.

I am a Mac user, how can I create an online map using iMapBuilder?

If you are a Mac user, you can consider our XML Flash Map templates at FlashiMap.com

iMapBuilder has also launched an online map version for Mac users to create the maps via the browsers without installation of software.

For details, please visit http://www.imapbuilder.com/interactive-map-online/

I am looking at your webpage for ordering your software and it is broken down into 4 different costs. I need a basic package, and I only use the Michigan County Map, but we will be using around 200 pushpins on each map that we do and wondered what software version would be the best for our needs.

There are different iMapBuilder packages -- the starter pack contains only 3 map templates while the studio package contains 56 map templates.

If the only map you need to use is the Michigan County map, you can simply order it directly from the US county map page, at:

http://www.imapbuilder.com/ registration/us_county_map.php

On this ordering page, you will see:
\"3. iMapBuilder Developer Version (optional):\"

As you need to add pushpins on the map, please include this option when select the Michigan County Map. If you want to order other single maps, you can also purchase at http://www.imapbuilder.com/registration/single_map.php

I cannot install iMapBuilder, it said it requires admin account to install. What can I do?

Note: You can open a window explorer to access user application data folder by typing "%appdata%"

4. Installing on a share environment is not recommended because iMapBuilder is not designed to run in share environment.

Reinstall iMapBuilder

If you need to reinstall iMapBuilder, it is suggested to remove the old copy of iMapBuilder, clear up the temporary folder and reinstall the new copy of iMapBuilder.

Please try the following step to install the imapbuilder software:
1. Close the iMapBuilder software
2. Uninstall the iMapBuilder
3. Open a Window Explorer, type in %appdata% navigate to the user's application data folder
4. Search for "iMapBuilder" folder and delete this temporary folder
5. Install the iMapBuilder with an administrative account.

I am looking for a map that can be used on documents, Microsoft Word, PowerPoint, slideshow, etc. Do you have something that can handle this and is easily updatable?

You can export the map into JPG image for document/Powerpoint presentation, but you will lose the interactive functions such as tooltips and infobox in a static image.

How can I display the interactive map on Joomla sites?

You can publish and upload the whole folder /iMapBuilder/ to your server and paste the embed code generated by the map program into the HTML view of content editing page in your Joomla's Administrator account.

You can also use our iMapBuilder online version to create the map, and paste the embed code directly to Joomla's page to display the map.

What is the use of starter pack which allows users to add 3 points and lines only??

The starter pack is provided for users who just need regions (e.g. country, or state) to be clickable, and without demo/watermarks. They can buy the software at lower price as they do not need the points/line functions. The registered version allows them to create maps without watermarks, and can link each state to a specific web page as needed.

How can I embed the interactive map into online website builder which doesn't come with FTP facility?

If you are using a website builder without a site directory, we suggest you try iMapBuilder online -- which is the browser based version of iMapBuilder, and requires no FTP to your
server, therefore avoid any file structure problem.

You can signup a free account at http://www.imapbuilder.net/, create a map, get the HTML code, and then simply copy and paste to your sitebuilder in HTML mode. This should display the map correctly within your sitebuilder generated page.

How can I embed the interactive map into Wordpress, Joomla, Yahoo! SiteBuilder, Drupal, Microsoft Expression Web and other CMS or blog?

If you are using Windows version, you can click here for details. For web-based version, you can click here for the steps.

We have an intranet site (1 domain) which has 1 admin account to create the map and about 3000 users to view. We're not sure what is 1 user 1 domain is? - is that 1 viewer or 1 update/creator?

iMapBuilder licenses are tied to users who install the software for creating maps. For single user license, install iMapBuilder on both desktop and laptop which own by the paid user is granted.

Each license also grants the rights to embed / distribute maps on equal number of website domains. There is no any limitation on number of website visitors who view or use the map.

For 1 user 1 domain, it means you can install iMapBuilder for using by 1 developer, and you can use the maps on multiple pages on your website (1 domain). It does not matter if you will have 100, or 3000 users to view the map.

Therefore for your intranet site (1 domain), if only 1 admin person will use the software to create the map (viewers are unlimited), the single user license is suitable for you.

We are using the grouping regions feature. When clicking on a group, we'd like a single pop-up to display with information on the group. Would this be possible with iMapBuilder?

If you need the region in same group showing the same information when rollover and navigate to the same url address when click, you are required to fill in the same tooltip information/url address for the region in the same group.You can select "switch to grid edit mode"under the Countries Setting tab, you can then simply copy and paste the same information/url address to same group easily or you can also export/import from Excel Unicode Text (.txt).

Can we link a pdf when we click on the placemark?

Can we publish the map in local drive but not make it online?

What are the differences between iMapBuilder for Windows and iMapBuilder Online?

I have purchased a US map template, how can I install it in iMapBuilder?

I would like to use the longitude / latitude maps, what package should I purchase?

How does your online and downloaded software produce interactive maps sized to fit smartphones, such as iPhone/iPad, Blackberry, Android, MS Mobile 7?

Our map products are targeted to desktop platforms. They are using Flash technology so any mobile devices with Flash Player installed can browse our maps (except iOS-based devices like iPhone, iPod Touch and iPad).

If you want to develop maps for mobile devices, we may suggest doing with Google Maps. There are relevant APIs from Google, which allows you to develop maps for mobile devices.

Why does the map I uploaded comes out all wrong? The map does not show and the points are scattered everywhere?

This happened probably because you have changed the imported map image. As the pinpoint are located relative to the map image (let's say a 800x600 map image), the pinpoint should be within 800x600, if you change to another dimension map image (say 1024x768), the coordinate of the already added points will be incorrect afterwards. It is better to preview in the imapbuilder software before uploading.
If you have no problem in the imapbuilder software preview, then it should be the problem in uploading, for example, the files are not completely uploaded.

Can I import flowcharts (iGrafix/pdf) to the imapbuilder?

The file format iMapBuilder can import includes GIF, JPG, PNG, BMP. Therefore you could export your existing flowchart into one of these formats, and then import into iMapBuilder to add interactive functions.

If I buy the imap builder, can I easily add the Google Map layer to the maps?

iMapBuilder (for windows) can import Google Map as static image. For example, you would have to export Google Map as a JPG/PNG file first, then import into iMapBuilder.
If you need the full functions of Google Map with customize options, you can consider iMapBuilder Online (at http://www.imapbuilder.net). After you login, you will see a Google Map Editor, which allows you to easily create a Google Map, and then add interactive points and locations.

Can I add video in the map?

The current version of iMapBuilder does not support videos.
Customization is required.

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