iMapBuilder - Interactive Mapping Software

FAQ: Questions about iMapBuilder interactive map maker

Select to browse software help topic:

• 1. First Time Users
• 2. Registration and Subscription License
• 3. Map Template/ Import Custom Map Image
• 4. Uploading/ Sharing Flash Map
• 5. Embedding Flash map/ Linking other software
• 6. Map software features

Uploading/Sharing Flash map

1. I have problem in uploading to my server, it reports 11004 error code?

   This may be your ftp information is incorrect, please check with your webhosting company.
   For 11004 error code, it should be you type in http:// or ftp:// in Ftp Host field, please remove the http:// or ftp://.
   The server should look like ftp.server.com or www.server.com

2. Why does the map I uploaded comes out all wrong? The map does not show and the points are scattered everywhere?

   This happened probably because you have changed the imported map image. As the pinpoint are located relative to the map image (let's say a 800x600 map image), the pinpoint should be within 800x600, if you change to another dimension map image (say 1024x768), the coordinate of the already added points will be incorrect afterwards. It is better to preview in the imapbuilder software before uploading.
   If you have no problem in the imapbuilder software preview, then it should be the problem in uploading, for example, the files are not completely uploaded.

3. I am trying to include hyperlinks to external webpages in my map and "Mouse Click Events" but they don't work!

   Please note that if you are viewing the local copy of published map, opening any remote url address will be blocked by the browser for security reason. This will work correctly after upload the map to server.

4. How to export image in the online version using Mac?

   For Mac Users, You can screen capture the map with the this shortcut
   “command+shift+4” and click to pull the mouse. The image will be captured directly in the desktop
   “command+shift+3” can capture the whole screen.
   
   For Window Vista or Window 7 users, you can press Print Screen button or use Snipping Tool to cut the image easily.

5. How can I share my maps with others, ie can I print it or forward a digital copy to others?

   You can publish the map to share with others by:
   1. upload the published map to your website
   or
   2. zip the necessary files and email the zip file to people you want to share the map with. So they can unzip the published file and open the html file (interactive map image) in the browser.

6. When we print the map, they're coming out blurry.

   This is caused by the difference between the resolution of the medium. A computer monitor usually have a 72-96 DPI resolution, which means there are 72 to 96 dots within 1 inch of length. While for a normal printing quality, it normally requires at least 300 DPI. So if you tried to make a screen capture of things displayed on your monitor (low resolution) and print it out directly, everything will go blur.
   
   To solve this problem you should either reduce the output size, or increase the image size on screen . For example, if your monitor is 72DPI and your original map is 200x100 px, if you want to print it to the same size as displayed on your monitor while maintaining a print quality of 300DPI, you should change the original map size to : (200*300/72)px x (100*300/72)px, which is around 833x417 px.

7. Could a client of ours make changes to their online map, or would we need to do it for them from the PC, and then upload?

   Please note the PC version (http://www.imapbuilder.com) and the Online version http://www.imapbuilder.net) are 2 separate program.
   
   If you decide to use the PC version, you will install the software on your PC and upload the maps to your client's server. There is no need to purchase the online version. But all updates must be done by you with the software first.
   
   If you use the online version, all maps are hosted on our server and the editor can be accessed using any editor. In such case you can give the access to your client for them to update the map by themselves and the map are updated instantly (as we host all the maps).

8. Can you embed this into a powerpoint and then allow multiple people be able to use the powerpoint?

   Once the map is created, you can capture the map and save it as an IMAGE for you to embed into PowerPoint slides. As PowerPoint does not support flash animations directly. In the Windows version you can EXPORT map into a JPG file directly. In the online version (for Mac, browser based), you can use the screen capture method to capture the map image and then save as a JPG/BMP.

9. Can you embed this into a powerpoint and then allow multiple people be able to use the powerpoint?

   Once the map is created, you can capture the map and save it as an IMAGE for you to embed into PowerPoint slides. As PowerPoint does not support flash animations directly. In the Windows version you can EXPORT map into a JPG file directly. In the online version (for Mac, browser based), you can use the screen capture method to capture the map image and then save as a JPG/BMP.

10. Do the people who display the powerpoint all have to have this on their computers, or can one person purchase it - make the edits/customizations, and then embed it so that it can be used?

    To display the PowerPoint there is no need for the software. Only the person who edit / customize the map need the software.

---

[ Next Page ] [ At top ] [ Back to FAQ home ]

 

Interactive Map Software FAQ

Select to browse software help topic:

• 1. First Time Users
• 2. Registration and Subscription License
• 3. Map Template/ Import Custom Map Image
• 4. Uploading/ Sharing Flash Map
• 5. Embedding Flash map/ Linking other software
• 6. Map software features

My Question is not listed ...

We are always looking to imporve our service to our customers, so if your question is not listed here, make sure you Contact Us, so that we can provide you and our future customers with a valuable answer to all required questions.

Interactive Map Resources